How do I allocate an unallocated credit note?

Question asked by Jeanie Stevens 11 years ago

I've created a number of credit notes and saved them. I'd like to go back and allocate them but I can't seem to find an option for this. Surely I shouldn't have to void and then create the credit notes again to allocate them at the time of creation?!

4 Replies

Hello David

I have attached a few guides which may help you with the query you have. Please can you look at the guides from step 3 as you have already created them.

Sales credit note.
http://www.clearbooks.co.uk/support/guides/credit-notes-2/create-and-apply-a-credit-note-against-a-customer-invoice/

Purchase credit note.
http://www.clearbooks.co.uk/support/guides/credit-notes-purchases/create-and-apply-a-credit-note-against-a-bill/

Regards,
Vanish

Hi Vanish, I followed all three steps to create the credit note and then attempted to allocate to my unpaid invoice. Nothing shows at the bottom of the invoice... What would you suggest?

I followed these steps and I had the same problem. I see that your last message was 8 months ago. Has something been done by phone? It would make more sense if the answer was also entered here.

Lol Vanish has Vanished

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