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Hi,

Thanks for contacting Clear Books support.

To import your bank statement please see the guide below:

http://www.clearbooks.co.uk/support/guides/bank-import-tool/bank-import-tool/

If you have previously imported a statement successfully and are having problems importing a new statement, try deleting the mapping using the guide below and then attempt a new import.

http://www.clearbooks.co.uk/support/guides/bank-import-tool/reset-bank-statement-mapping/

All the best,

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