How do I change the allocation of a payment from one invoice to another?

Question asked by Martin Pollard 10 years ago

When explaining a bank transaction, if I have accidentally allocated a payment of (say) £100 to a particular invoice, how do I change the allocation later? In other words, how do I allocate it to a different invoice instead?

I can see that it's possible to delete the whole payment, but this is a problem if the bank transaction relates to several payments for several different invoices. Is there another way?

PaymentAllocation
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7 Replies

Martin,

Please navigate to the bank date in which it shows up.

You will be able to click on the monetary amount. This will give you a breakdown of the information the payment connects to.

You will be able to click on the delete button to remove the allocation. If there are more than one invoice, it will remove all allocations. Click on Delete Payment to remove the payment.

If you have used the bank import as mentioned before, it will come back to Money > Bank Accounts > All. That will have the bank import to explain again.

If you did it manually, navigate to Money > Manage Money and fill out the relevant.

Vanish

Best answer
10 years ago

Hello Martin,

So long as the bank entry is done via a bank import, you can delete the allocation to reallocate. This will put the bank line into the bank import explanation screen.

If there are multiple allocations from one bank amount, it will remove all allocations for all invoices. You will then be able to connect it back to an invoice you want.

Vanish

10 years ago

Hi Vanish,

Thanks, but could you walk me through how to do this?

Martin

10 years ago

Martin,

Please navigate to the bank date in which it shows up.

You will be able to click on the monetary amount. This will give you a breakdown of the information the payment connects to.

You will be able to click on the delete button to remove the allocation. If there are more than one invoice, it will remove all allocations. Click on Delete Payment to remove the payment.

If you have used the bank import as mentioned before, it will come back to Money > Bank Accounts > All. That will have the bank import to explain again.

If you did it manually, navigate to Money > Manage Money and fill out the relevant.

Vanish

Best answer
10 years ago

Thanks!

On a different note - please could you explain to me what "PAID pending" means when I click on the dash in the Late column?

10 years ago

Hello Martin,

That is to give you an indication that the bill payment is coming in.

For example, your customer has paid up but it is going through the bank. The Paid pending is there to prevent the system from sending reminders to the customer.

You can also toggle it if you have received the payment but are just waiting to batch process your banking allocations. It will stop reminders from sending and also mark it as paid but not yet allocated.

Vanish

10 years ago

Thanks again. But please could you then explain the difference between this and the "Quick Pay" function?

10 years ago

Martin,

This mark as paid is mainly used for internal control to keep payments and information up to date.

The Quick Pay is a method to allocate that amount to match it to your bank account. The Quick Pay and the bank import tool is best to explain transactions to your bank.

Vanish

10 years ago

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