3 Replies

Hi Daniel,

There are two things to consider here: Firstly, if the supplier has any transactions against their name, you will not be able to delete them. You can however archive them. To do this, please go to: Purchases > Suppliers > All > On the Supplier in question select 'EDIT' > Other Information > In the Archive drop-down select 'Yes'. This will then mean that this supplier will no longer appear.

Alternatively, to delete a supplier with no transactions against their name please go to: Purchases > Suppliers > All > On the Supplier in question select 'EDIT' > Press the 'Delete button. NB: The Delete function only appears on contacts with no transactions.

I hope this helps,

Chris

Hi Chris,

I tried to follow the steps described by you for a supplier with no transactions and there is no Delete button on the Edit Contact page. Could you please clarify this?

Thanks, Victoria

Hello Victoria,

There maybe some voided bills against the supplier which would mean you won't be able to delete it from the system, only archive. If you think there are no transactions against one of your suppliers and you can't delete it then please send in an email to contact support with the suppliers details and I will be happy to take a look for you.

Kind regards,

Michael

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