PayPal: turn off auto create customer option?

Question asked by Kevin Doran 10 years ago

Is there a way to turn off auto creating customers from the PayPal feed once the feed is already in place?

4 Replies

Hi Kevin,

I will have to confirm this with a developer - however you can try toggling off automatic imports by editing the Paypal account on the Money > Bank accounts menu

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Once this is done run a manual import for the Paypal account and make sure the create contacts check boxes are not ticked. Then when the statement comes through you can edit the Paypal account and turn the automatic imports back on.

Too late, import already done and customers created. Worth knowing for next time though.

As a side note, I think we should both find something better to do on a Saturday afternoon!!

Haha - I am actually on support for every Saturday up to the new Year. Next year we will have dedicated Saturday and Sunday support with the whole team in rotation :)

Brilliant - I'll be sure to keep you busy between now and Xmas in that case, wouldn't want boredom setting in!! ;-)

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