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SUMMERY

Question asked by Kim Stevenson 6 years ago

Why has the Summery on the accounts been moved down. This area is used more than Payment information. Im now having to scroll down to the bottom and hope I dont delete anything from our payment information!

6 Replies

Hi Kim,

Based on your feedback and consequently that of others, we'll be moving the Summery section above the Payment one.

If lucky, it'll be live by the end of the week. If not, should be first week of 2015.

Thanks, Roey

Hi Kim,

Thanks for posting on Community. Could you just let me know where you are looking in the system, please?

Thanks

Chris

Hi Kim,

A very good point.

First, we still iterate through this page, so feedback as such is highly valuable.

There're obviously different ways to order things, like by 'logical' order, or by usage frequency (the former would typically be better for new users, the latter for experienced ones).

The summary section moved to the bottom due to its 'concluding' nature - it's a summary.

Obviously shortly after the change users are far more likely to mistakenly type into the payment info section instead of the summary section.

The real question is which is the optimal order for all. I'll do a quick research and if it makes sense to move the summery section above the payment information section, we shall do that.

Thanks!

Thank you. I look forward to hearing more.

Hi Kim,

Based on your feedback and consequently that of others, we'll be moving the Summery section above the Payment one.

If lucky, it'll be live by the end of the week. If not, should be first week of 2015.

Thanks, Roey

The change is now live - the Summery section is above the Payment one.

Thanks again for the feedback Kim!

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