Deposit Revenue

Hello Raj,

How did you show the original amount? If this is an invoice, then the amount was done incorrectly.

The figure should have been done as unallocated cash via Money > Manage Money > Money In and then adjust it so that it was set to trade debtors.

This would have shown the revenue for the amount and show up in your VAT return.

You will need to do this please. But first, you need to reverse the amount from your account. This can be done by going to Money > Manage Money > Money out and then fill out the form in the same details as the original money coming in. Click refund and assign it to the customer you did it for.

The alternative is to make 2 journals. This will require you reducing the sale value and then putting it to any account code. This will be for one customer entity.

You will then do the reverse but for the opposing customer entity.

Please can you try this on the demo account which can be found by clicking on your business name on the top right.

Vanish