Help!!!! - How to correct a single wrong transaction?

Question asked by Steven Hagan 10 years ago

Help! My clear books does not match my bank accounts because of one transaction which I can't edit or correct

30/SEP/2013 REC £840

The above transaction actually appears on my bank statements on 14 Jan. Please can you tell me if I can somehow create some corrective transactions to make clear books match my bank statements

2 Replies

Hello Steven,

The amount shown dated 14th Jan is a payment and a reduction of your bank account. The amount in September is increasing it.

I have checked your account and there are many entries for the 30th September. There is also a reversal of the entry on the same day.

What do you need the bank to show? I would also recommend you consult with your accountant.

Vanish.

Hi Steven

Are you saying '30/SEP/2013 REC £840' shouldn't be in Clear Books? If so, what error msg are you getting when trying to delete? A screenshot might be handy.

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