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Invoice format for Foreign Currency Invoicing with VAT

Idea suggested by Andy Miller 4 years ago

If you are invoicing in a foreign currency, such as the Euro, your customer is in Europe and not registered for VAT then the current ClearBooks format is incredibly confusing.

The customer does not want to see two sets of currencies. A customer will get confused which currency he is to pay in.

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In an earlier thread with Kevin https://secure.clearbooks.co.uk/community/questions/12404/created we established that in such a case the VAT is required to be shown in Sterling but there is no need to add to the confusion by putting the net & gross also in sterling. WHY is it the Euros in brackets and not sterling when you have opted to bill in Euros??

Lets save customer confusion, getting payments in the wrong currency, and have a format that does not look so amateurish please.

4 Replies

Hi Andy

Does it look this confusing on the actual PDF? Testing it on my system the PDF shows the normal Euro numbers but with the £s on the right had side, in brackets, rather than over the top of the Euros, which, I agree, looks silly:

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I'm guessing this might have something to do with a few requests from suppliers who, having exceeded the country's distance sale limits, have had to VAT register in the EU country charging the foreign VAT rather than (as you do) UK VAT.

In these cases, even if invoicing in £s they have to show the VAT charged in Euros (this is an EU invoicing requirement). You are doing something similar only charging UK VAT but in Euros, and so the system may be confused?

I'll point this out to the support guys.

Paul. You are right that the PDF reverses which figures that are in brackets - with the sterling in brackets as opposed to the screen shot of the invoice on screen. This does littles to alter guaranteed total confusion of the customer. If the VAT figure is supposed to be shown in Sterling when billing in Euro, then if this figure alone was shown in sterling then it would be an improvement on all of the figures, and better still if it was in a different location on the invoice. We can all think of multi billion dollar companies that do not follow this rule, based in Euro countries and billing in sterling with no Euro equivalent, but I can understand why you may wish to be follow exactly this interpretation of the VAT rules.

Have you noticed that in the PDF version there is a wrong currency sign adding to the confusion for VAT purposes where customers are told there is a certain amount of VAT GBP (in the subtotal line) when it is in fact VAT Euros (or whatever currency ). If we are wanting to be strictly correct for VAT regulation purposes this does not cut it.

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Hi Andy,

The technical team can get this fixed - would it be possible to send in a ticket with the invoice number this is affecting?

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