CB improvements roadmap - share
Idea suggested by Taras Vynnytskyy 5 years ago
From client's perspective it would be good to understand what CB's improvements roadmap is, what you are focusing on and, equally important, when it will be implemented. There is a number of weak areas in solution, as with any other solution of course. From our perspective (construction company) 2 main areas we would like to be improved are:
CIS - very limited functionality and reporting, verification feature does not work (and your support team just gave up on us, so we need to do through HMRC website each time), CIS figures are not visible in supplier's full statement, cannot produce annual report, cannot email monthly return to each contractor etc etc. CIS is/was your USP amongst cloud based products. On this forum there have been a number of statements that improvements are coming. But what improvements and when?
Projects feature/report - very limited, not practical, cannot export into csv/excel, cannot sort projects in any order etc. Recent change (No Project disappeared) just undermined our ability to see P&L broken down into all projects etc.
I understand that companies in other industries may want other things to be strengthened and everyone cannot be pleased. From business point of view having some sort of understanding (1) if the critical for us issue is looked at or it will remain as it is, and (2) when to expect an improvement, would allow us to make a decision if to stick to CB or look for an alternative solution. Communication is the key.
Best regards, Taras