Idea suggested by Peter Oakes 7 years ago
I am trying to explain batch payments on my bank account but one customer has overpaid and there is no other invoice I can allocate this to at the moment, so it is stopping me applying other customer payments. Is the a suspense account I can add these to on a temporary basis to apply later. Thanks Pete
ImplementedHi Peter,
In this case, you should explain the overpayment to Trade Debtors and the remaining amount to the correct invoices. This will then leave the overpayment amount in the Money > Unallocated Cash menu where you will be able to allocate this to future invoices.
Tommy
Thanks Tommy
No problem! :)
For overpayments, there is a 'Save with unallocated balance' button available when only part of the bank transaction has been allocated to invoices or bills. This will leave the remaining amount of the payment/receipt as unallocated but still assigned to the customer or supplier account. This unallocated balance can be allocated at a later point.
For more information, see this support guide
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