A smarter way to work with clients when reconciling the bank
Idea suggested by Kevin Doran 6 years ago
Client uses Clear Books to record sales & purchases and to perhaps input payments made/received if they remember.
Accountant pretty much does everything else, including that all important bank rec.
Having just brought a new client over where we're backdating everything to 1/4, i'm left with approx 50 bank transactions that still need explaining via bank imports split over 4 separate statements.
The question at this stage is, how best to run through these queries??
At the mo the options in my mind are:
- talk them all through on the phone
- copy and paste everything to an excel spreadsheet to be worked on outside of Clear Books (my current approach)
- direct the client into the bank imports, show him/her how to filter out items already reconciled then ask them for an explanation on anything remaining (or trust them to mark them correctly within the system which i'm afraid at present i'm not comfortable with)
What would be great would be to somehow generate a master list of 'still to explain' transactions that could easily be viewed by the client on a single screen instead of fiddling around with filtering stuff out over a number of different imports. To then go a step further, if this list had a small space on each line for some client notes or something similar that would be perfect. That way the client could give their insight without causing any damage within the books.