Changes to Backup and Restore Functions

News posted by Darren Taylor 5 years ago

The Backup and Restore capability within Clear Books has always been an important feature, and one which we know is popular with a number of users. Due to the migration of Clear Books to AWS how we handle backups is changing.

In November 2017 we will be launching some improvements to the Backup and Restore functionality, but whilst we finalise this work, users can still restore their data to a point within the previous 30 days.

If you need a backup restored, please call the Support team on 0203 475 4744 or email contact support

4 Replies

Thanks goodness November at last! ??

Hi Paul,

I will double check on the progress with this and will update you as soon as I hear something.

Thanks,

Tommy

can someone tell me how to open an old clearbook backup cbo file?

Hi Sripriya,

.cbo files are a Clear Books backup that can only be opened by restoring it to the original Clear Books account that they were created from. I hope this helps.

All the best,

Mohamed.

Reply to this news

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are