Cannot change VAT amounts, cannot correct books - therefore cannot send the VAT return.

Hi Catherine,

Would it be possible to send in the details of your example to support AT clearbooks.co.uk or create a ticket from the Need help panel so we can investigate and help with the problem. My first thoughts are that the incorrect entry would need to be reversed and then re-added if it is locked to a VAT return.

Thanks Kevin, I will try the support guys, and thanks for your contact deets if I get stuck even more than I already am! cheers

Hi Catherine

Firstly, please do go, anything and everything can be solved round here if we try hard enough!!

Such a technical question is going to prove tricky to answer via a forum. Do you have an accountant who's proficient in Clear Books? If so, that's your starting point for sure. If not, tap up the support guys who I'm sure will do their very best to help you out.

If all else fails, feel free to drop me a line on 02476 980440 / 07850 881086 / info@platformaccounting and I'll see if I can give you a few (free of charge) pointers.

Hello, what do you suggest if I need to make amends to entries, for example the wrong amount has been put into clear books and won't reconcile with the bank statements? If these errors date back to a time when a VAT return has been submitted, I seem unable to make any kind of amendments?

I need to reconcile the bank statements and then make the necessary VAT adjustments in the next VAT return.

How can I make the amendments so that I can get the bank statements to reconcile?

Am thinking of leaving clear books as its just not that user friendly in many ways...... would appreciate a prompt response

thank you

If you are totally re-adding the feed, Lewis, it should ask you for date parameters again and ought to import once more. If you still have difficulties, please let me know.

Chris

Hi Kevin / Chris,

Thank you for your responses. I've got about 50 - 75 payments that are down wrongly. I attempted to just delete the payment against a single item but it only comes up with 'Delete All', so I'll go down the route of clearing out the wrong ones, deleting them all, then putting the purchase and its payment back in correctly.

If I delete an old purchase, then re-sync with Yoodle, am I correct in assuming it won't go back past a previous import date?

We've got about 350 purchases altogether since March, thankfully the rest are correct.. it's just a few stray ones that I did completely wrong!

Thank you, Lewis

Hi Lewis,

Kevin has listed the options perfectly. those are exactly the choices you have. If you could let us know which transactions we can always talk you through this.

Chris

How many transactions are we talking?

If LOTS i'd delete and re-import, if less than say 50-60 i'd possibly just go down the edit route (which has to be done on a transaction by transaction basis).

If you're new to ClearBooks and don't have too much accounting info in the system just yet you could always do a system reset and start again.

The final option is to journal the VAT out but unless you know your way around the books i'd steer clear of that as it's likely to get messy.

Hi Kevin / Chris,

The issue I'm having isn't with the VAT return itself, but rather the individual transactions. Say I had a transaction from Supplier A which had 20% VAT, and, on import, I assumed the full 20% was VAT'able - though after looking and finalising all the receipts, only a portion of it is actually VAT claimable. How would I ammend the purchase with the new VAT value? Do I have to delete every transaction, re-create it on the same dates, add the payment into the same account, then update it that way?

Thanks, Lewis

Hi Lewis,

Kevin is quite right. Once in a return you cannot change the details of an invoice. Once the return has been deleted (this will not delete the invoice) you will be able to make the changes.

Chris

Hi Lewis

Reading between the lines...

Once an invoice/bill is in a VAT return it can't be edited. If the return has been approved but not yet submitted it can be deleted.

From there you need to revisit each invoice/bill. If a payment has been added, you'll first delete to delete the payment. From there you can edit the invoice, re-apply said payment then re-run the VAT return.

Hope that helps, if not feel free to fire across any specifics.