Help/ online chat

Problem reported by Marie Hughes 7 years ago

My cursor does not enter into the relpy box, so although I can read your staff questions, I am unable to respond. This happens about 50% of the time

1 Reply

Hi Shirley,

I am really sorry to hear that you have been having some issues using our chat feature. We just made some updates, has this improved things at all?

If it is still happening, may I please ask what browser and operating system you are using?


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