Credit notes raised without creating link to relevant invoice

Problem reported by Cathy Debenham 10 years ago

There are several credit notes in our aged debtors section because they were not created with a link to the relevant invoice. Is it possible to link assign a link now? If so, how do I do it?

4 Replies

Hi Cathy

  • Go into the invoice you want to assign against
  • Scroll to the bottom
  • Click apply

Job done (not initially very intuitive I agree but easy once you know how)

Hi Kevin Thanks for your response. I get that for a new credit note. But I'm looking at credit notes that were created some time ago - a previous accounting period - and have been included in a VAT return, but were not linked to the relevant invoice. Is it possible to add a link retrospectively? I can't see one. The only options if I scroll down are to add a note or create a recurring invoice. thanks Cathy

Hi Cathy

It shouldn't matter what accounting period it's in.

First go to Sales > Unpaid and click on the invoice in question:

file

Then once you're in, scroll to the bottom and you should see this:

file

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