Cannot change email address

Problem reported by Helen Rennie 2 10 years ago

My current email address will not be active from end of July and I need to change my email address. I've tried doing this via my profile but it keeps coming up with an error message. It is absolutely essential that I get this resolved. Has anyone else had this issue and can they advise on how I resolve it?

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2 Replies

Helen, raise a support ticket to get the email address changed for your organisation. The support people have to change this - I got an error when I tried to do it last week. They quickly sorted it out

10 years ago

Hi Helen,

Do you mean the email address you use to log in or the email address you have set up on the Settings>Organisation>Details menu?

10 years ago

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