Mobile app freezes android

Hi Brian,

I'm sorry to hear you have been experiencing problems with the app, I have escalated this to the development team who are currently investigating the issue. I will keep you posted of any progress. If you have any other questions or encounter any other problems with the app, please do get in touch again.

Apologies for the inconvenience caused.

All the best,

Natasha

I have problems with the Android mobile app as well. Every time I try to enter an expense I complete all the fields but it keeps telling me there's an error with one of the fields -- but it doesn't specify which one.

The Xero app is MILES better... IMHO.

Hi David,

I apologise for any issues you are experiencing while using the app.

Would you be able to raise this issue as a support ticket? That way we can get account specific information from you to help us investigate this further.

All the Best

Hi Richard, I already have.

Hi David, this has been logged with our Development Team who will investigate further.

Any update on this? Just tried again to use mobile app and again it failed. Will attempt again when in wireless zone and document issues

Any update on this? Just tried again to use mobile app and again it failed. Will attempt again when in wireless zone and document issues

Hi Brian, we are currently in the process of making significant improvements to our app and we hope to release a new improved version in the near future. Hopefully this will help resolve the issues some users are experiencing.