Name and Shame

Problem reported by Jonathan Smith 9 years ago

Just trying to get someone at Clearbooks to give a definitive answer to my support ticket. Public humiliation on my Twitter feed might have to be the next step.

4 Replies

Hi Jonathan,

I am very sorry if nobody has been able to address your issue fully. May I please ask whether you have a ticket number I can refer to?

Thanks

Chris

It doesn't appear to have a ticket number showing, though the web address includes the number '81161' if that helps. It is entitled 'GoCardless allocation'. Many thanks

Thanks, Jonathan.

I'll look into what this issue is and speak with my colleagues who are dealing with it currently.

Chris

Ta very much. An answer sometime on Monday will be fine, so long as it is definitive.

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