Reconcile a part payment
Problem reported by Jonathan Docksey 10 years ago
Hi
I have an invoice of say £100 and already a part payment of £40. How do I reconcile the first £40 and not have it allocate it against the due amount of £60?
Problem reported by Jonathan Docksey 10 years ago
Hi
I have an invoice of say £100 and already a part payment of £40. How do I reconcile the first £40 and not have it allocate it against the due amount of £60?
You said it more eloquently though, it's been a long day...
SNAP! Hi Kevin
Hi Jonathan - this is a fault in the system, you can not directly reconcile the £40 on the bank statement with the £40 part payment already entered.
The workaround is to manually "Reconcile" the £40 in the bank record and delete the £40 from the bank import.
You can't. You have to manually 'tick' the £40 you see on the bank and press the reconcile button down the bottom whilst at the same time deleting the £40 from the bank import using the red cross on the right hand side.
Fiddly but ok ish once you've done it a few times.