Problem reported by PAUL CLARRY 10 years ago
HAVE PAID IN TWO CHEQUES FROM SAME CUSTOMER AND EXPLAINED ON BANK STATEMENT, BOTH CHEQUES HAVE BEEN RETURNED (BOUNCED) HOW DO I ENTER THESE ON CLEARBOOKS NOW, AS CUSTOMER HAS NOW PAID CASH??
SolvedHi Paul
Thank you for your explanation to my bounced Cheque problem...
P
Hi Paul
Delete both payments, either via the bank screen or from the invoice, selecting void payments only, this puts them back as unexplained on the imported bank statement.
These will then cancel out with the sums showing as payments on the statement when the cheques bounced meaning you can explain all to say an "other debtors" account code (preferred), or just delete them all from the bank statement.
Then use a "cash account" in your money section to pay off the invoice.
You must 