Can't enter VAT %

Hi there - I think this might be a fault. If you are not VAT registered then, unless you have the toggle feature switched on (per Kevin), then the system should not be asking you to set a VAT rate, especially when there's only one "No VAT"

I'll pass this on to the team

This has now been logged as needing a fix.

In the meantime Daren & Gill, it might be worth editing all the suppliers & customers you've set up and in "invoice defaults" set their VAT rate to No VAT. Similarly, do the same thing if you set up "rules" to automate bank import explanation.

Yes I've noticed this lately. Doing the books for my self-employed, non-VAT registered husband, it does seem daft to have to answer a VAT question repeatedly when the answer is always going to be 'No VAT'. Far more logical just to switch off VAT completely in the account settings. Thanks Paul - good move.

Hi Kevin. Absolutely green to this admin lark - have previously had it all done for me! Thanks for your help. No doubt in the words of Arnie, "I'll be back"! Thanks again.

Hi Daren

As you say, you're not VAT registered so you don't need to record the VAT. You simply select 'no VAT' and quote the gross amount inclusive of VAT.

If you really want to record the VAT for informational purposes you can though? Head to Settings > Toggles > Inv & Exp and tick the 'Record VAT on purchases when not registered' box.