Management reports do not reflect newly amended nominal codes

Problem reported by Kevin Doran 9 years ago

Just pulled a management report and noticed the client had posted an expense to the wrong code. I've amended it but the MR is still incorrect (even though Reports > P&L is fine). I've noticed this a fair amount previously but not reported it before now.

I've done a hard refresh, cleared my browsing data and tried running the same report on Edge instead of Chrome - still no change.

Any ideas?

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2 Replies

It's already updated now so won't be of any use I guess.

It seems to be some sort of timing delay, i've had it quite a few times before. It's just a bit annoying that you effectively have to leave it and come back half an hour later or whatever, especially when you're in a flow.

I can't imagine it's an easy one to pin down though so probably pointless anybody trying to look for the needle in the haystack.

9 years ago

Hi Kevin

Just tried it in our demo version and the code change seems to flow through to MR.

I tried options of amending the code on a paid bill and an unpaid one and both seem to work.

Is it possible to share the name of the client or raise it as a ticket we can look at ?

Best regards

Latha

9 years ago

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