Management reports do not reflect newly amended nominal codes

Problem reported by Kevin Doran 9 years ago

Just pulled a management report and noticed the client had posted an expense to the wrong code. I've amended it but the MR is still incorrect (even though Reports > P&L is fine). I've noticed this a fair amount previously but not reported it before now.

I've done a hard refresh, cleared my browsing data and tried running the same report on Edge instead of Chrome - still no change.

Any ideas?

Solved
Write reply2

2 Replies

Hi Kevin

Just tried it in our demo version and the code change seems to flow through to MR.

I tried options of amending the code on a paid bill and an unpaid one and both seem to work.

Is it possible to share the name of the client or raise it as a ticket we can look at ?

Best regards

Latha

9 years ago

It's already updated now so won't be of any use I guess.

It seems to be some sort of timing delay, i've had it quite a few times before. It's just a bit annoying that you effectively have to leave it and come back half an hour later or whatever, especially when you're in a flow.

I can't imagine it's an easy one to pin down though so probably pointless anybody trying to look for the needle in the haystack.

9 years ago

Reply to this problem

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are

Apps

Company

Social