Bank rec against payments made from a different account

Problem reported by Kevin Doran 9 years ago

This has been brought up before:

Client pays a bill/invoice to/from the wrong bank account.

You then import the correct bank statement and it still allows you to reconcile the receipt/payment against the receipt/payment marked by the client even though it's on a completely different bank account.

Are CB any closer to putting a fix in place for this?

It either needs to not let you reconcile or it should amend the payment details to reflect the true bank account - either would be better than the current solution.

2 Replies

AGAIN I second this, and I seem to remember Support agreeing it is silly to let this happen, one of my clients has done it more than once.

Hi Kevin & Paul,

We do have bank statement import tool development planned for January, which in turn should resolve this complication. There will be more announcements closer to the time.

We appreciate your feedback and understanding.

Thanks, Theo

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