Invoice e-mails

Problem reported by Marie Hughes 9 years ago

Invoice 1958 (and I'm unsure how many more) was sent out on 7th March, and not yet due for payment. However Clearbooks system automated the invoice e-mail as 'overdue', which I didn't check and alter. The customer has complained that the invoice is not overdue. Why was it sent as overdue when it is still not even reached it's due date? Shirley

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Hi Shirley, as this is a specific issue with your books nobody will be able to help you on here. It's best to send in a message to support via "Need Help" they can look at your books.

9 years ago

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