Setting up existing employee on payroll

Problem reported by Shirley Alexander 9 years ago

When I started using clearbooks a year ago, I didn't use the payroll facility. Instead I was using the HMRC tool. I would now rather set everything up on Clearbooks but I can't work out how to set up an employee who is existing and has been paid a salary and paid NI/PAYE for a year. The system wants to set it up as a new employee. How do I get round this?

In trying to get it to work I also appear to have created an HMRC submission for the period April 2015 - I need to delete this without submitting it. How do I do this?

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Hi Shirley

I have had a look at your payroll module.

There is one employee on the system and if you go to Payroll>overview>Monthly and choose the month for processing the pay then the employee shows up ready for processing. The reason it takes you to the employee page when you click process is that there are details like the employment start date and tax code that needs to be filled in and saved. It would then let you process this employee.

Once you process the new payroll the old HMRC pending submission should disappear.

If you need further specific help please do raise a support ticket and we will be happy to help you.

Best regards

Latha

9 years ago

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