Cannot Allocate Euro Payment

That's strange, this is how the bank explain looks on mine, showing the invoices in euros:

I am facing a similar problem while posting a USD payment into my USD account and the invoice was also in USD. Given the difference in invoice date and payment it is appearing as a FX difference because system is only trying to accept the payment in Sterling. Can Clearbooks please advise if anything is wrong with Multi currency accounts.

Hi Sanjay (and Anthony) - I'm at a loss to understand why you are not seeing what I'm seeing, ie currency invoice to be offset by currency receipt.

So you are best off sending a support ticket in so that they can login to examine the transactions themselves.

Good luck

Thanks Paul... Yes already raised a ticket few mins ago and will await their response.

Same here. I am using ClearBooks in euros, I have also a USD-account inside and received a payment in USD which I want to allocate against the USD-invoice. No luck...

The problem has been confirmed. I received the below this morning when I raised a ticket;

"There does indeed seem to be a problem switching currencies on this menu at the moment - the technical team will resolve ASAP and I will keep you updated with this fix"

Thanks, hopefully ASAP means soon... not SMART... ;-)

The drop down list should now be working correct - sorry for the inconvenience!

Thank you