Invoice paid before accounting period
Problem reported by Graham Palmer 4 years ago
I have just started using Clearbooks with my account period starting 01/01/16. I have an issue with an invoice that was dated January but paid in advance n December.
When I input this to the system declaring the date it was paid, this altered my opening balance for the start of January deducting the amount paid in December which should not have affected it.
When I then resubmitted my opening balance to what it was before it actually doubled it, adding my opening balance as a deposit. I then resubmitted the existing opening balance again and it was accepted this time with an amount showing as a withdrawal to my bank account but bringing it in line once again to show my true opening balance??
I was hoping that the system would just take the dates into consideration and accept that a payment was made in December before my accounting period which would have contributed to the opening balance as specified at the start of January. I am now left with a large deposit and withdrawal showing on my account in December that didn’t actually happen. Can this be rectified please. Kind regards, Dana.