Problem reported by Stephen Taylor 9 years ago
MY SEARCH BAR STILL DOES NOT WORK AS IT DID WITH THE OLD SYSTEM, I SEE THAT MANY OTHER USERS HAVE COMPLAINED OF THE SAME ISSUE. HAVING RAISED THIS PROBLEM AT THE BEGINNING OF THE WEEK I WAS WONDERING IF ANYTHING COULD OR WOULD BE DONE TO RESOLVE THE PROBLEM, BUT AS OF YET NO REPLY.
SolvedHi Stephen,
Would it be possible to send a ticket with the specific search you are attempting that does not seem to be working - the development team are currently working on a resolution for this - the more examples they have the better.
https://www.clearbooks.co.uk/support/guides/old-theme-guides/ask-support-within-clear-books/
ON THE OLD SEARCH BAR I COULD TYPE IN THE REGISTRATION NUMBER OF A CUSTOMERS VEHICLE & FIND THE ACCOUNTS HISTORY OF THAT VEHICLE, THIS WAS SO USEFUL IT HAS BECOME A NECESSITY. SO THE SEARCH PX13 HXU WOULD HAVE SHOWN ALL THE INVOICES FOR THAT VEHICLE REGARDLESS OF OWNERSHIP ( THE VEHICLE MAY HAVE BEEN SOLD TO A DIFFERENT CUSTOMER.
ALSO UNABLE TO SEARCH PART NUMBERS FROM MY HISTORY eg ST118
Thanks Stephen,
Our development team are still working on a number of issues with the search results - this should be updated soon and should resolve your issues. I will keep you updated with their progress.
THANK YOU VERY MUCH, THE SOONER THE BETTER.
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