GL is not Downloading Properly in Oct 2016

Problem reported by Patrick Hamilton 9 years ago

Exporting the GL to a csv file is not working properly. Single journal lines are being split into 2 lines, rendering the data much harder to use. GL Export was FINE up until a month ago - just from October this issue has arisen.

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Hi Patrick,

Will you please raise a ticket by emailing contact support and send us your account details? We'll need the business name and the email address associated with the account. We will likely need to go in and test this out.

9 years ago

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