Search bar

Problem reported by Maciej Stachaczynski 9 years ago

Hi The search engine has stopped working today. it keeps searching and brings no results.

since you changed the layout of the top bars on clearbooks it's been a nightmare to find the things that you need. it was working all fine before. for example to look up an order we used to type the last 4 digits of the prder number and now you have to put full SO00xxxx, same with purchase orders.

Searching for customer is a hard work too - it doesn not work as it used to... thank you

4 Replies

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Maciej Stachaczynski

20 entries

Hi can anyone look into this?

9 years ago

Maciej Stachaczynski

20 entries

'Please wait, the search is in progress...' this is all we get

9 years ago

Maciej Stachaczynski

20 entries

the search bar is not working at all at the moment No search results for any customer or supplier...

9 years ago

John Fouracre

Staff

1749 entries

Hi Maciej,

There are a number of issues the development team are currently working on at the moment in relation to the search - would it be possible to send in a ticket with your account details and the specific search you are experiencing difficulties with?

https://www.clearbooks.co.uk/support/guides/getting-started-2/new-navigation-raise-support-ticket-within-clear-books/

9 years ago

Search bar

4 Replies

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