Emailed receipts not showing in Manage Attachments

Problem reported by Vivienne Frankham 9 years ago

We have been emailing receipts to the API email address but they are not showing in the Manage Attachments. Is this function still working?

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John Fouracre

Staff

1749 entries

Hi Vivienne,

This should be working, however, there is a known problem if you include a CC or BCC in the email to the scans address, so please remove any CCd or Bccd addresses if you have them. If this still persists then please create a ticket with your details so we can investigate further.

https://www.clearbooks.co.uk/support/guides/getting-started-2/new-navigation-raise-support-ticket-within-clear-books/

9 years ago

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Emailed receipts not showing in Manage Attachments

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