Complaint

Problem reported by Carol Ambrose 8 years ago

I cancelled my HR and not the accounting - yet you have stopped both. I was posting invoices when a red bar suddenly appeared advising me not to add personal information as it was a shared demo account!! The last direct debit taken for accounts was 12th December.

WHAT IS GOING ON?!!

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Hi Carol,

Would it be possible to try logging out and back in, as the account's subscription seems to be fine on our admin? I have just tried logging into your account as yourself and can access accounts.

Closing the account is the only way it should be possible to close the accounts subscription.

8 years ago

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