Journals not filing

Problem reported by Sansha Coleshill 8 years ago

I have tried to enter two journals. Each time they will not file as they say they do not balance. Is there a problem with Clearbooks

file

file

3 Replies

Hi Yes I can confirm the problem has now been fixed. Thank you for your help

Hi Sansha - the technical team have reported this as fixed, if you still experience any problems just let me know.

Sorry about this Sansha - another customer brought this to my attention earlier today (I think it is most likely something to do with the decimal places as journals in whole numbers seem to work) - the technical team are currently investigating and I will update you as soon as resolved.

Reply to this problem

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are