We are no longer receiving the clearbooks weekly reports email

Problem reported by Lisa Deal 9 years ago

I have checked the settings on our account and it is ticked to receive the above report but we are not receiving the weekly report at the moment. Could you please look into this. Many thanks.

5 Replies

We are also not receiving the automated clearbooks weekly financial report. It stopped for us 6th January this year and I thought it was something I did, but looking at this post it seems not. I've checked the settings and my spam filters, but nothing. It's like someone has switched the process off.

Hi Jason,

Would it be possible to let me know your company name and I will ask the technical team to investigate further.

We are no longer recieving ours, can you look into it? M G N events.

Thanks

Hi Mike,

Would it be possible to let me know your company name and I will ask one of the technical team to investigate further into this?

Thanks,

Shaz

M G N events - I put it in the last message :)

Reply to this problem

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are