Search problems
Problem reported by Nick Balderson 8 years ago
In Oxfordshire Nurseries entering 'INV-78' doesn't find an invoice for Bookfield Ltd. Also entering 'south' doesn't find the contact South East Workwear.
SolvedSolvedSolved
Hi Nick,
The search for south seems to work if you press enter and view all results for that term - South East Workwear will appear in the list of 8 results.
Searching for INV-78 does prove to be problematic, however. I believe the hyphen is causing the problem in this case. If you search INV-78 and press enter, it will list every single item with the reference 'INV-(number)' but the only one it doesn't list is the specified INV-78. Additionally, if you search INV-75, for example, again it will list every single bill barring INV-75. However, removing the 'INV' prefix searching only for -78 it will find the invoice, so for the time being you may find this useful as a workaround.
I have raised this issue with our technical team, who will be working on improvements for the search function, so this will be investigated alongside the other search problems previously highlighted by yourself.
I'm sorry I couldn't be more helpful. If you need anything else, please do let us know.
Kind Regards,
Natasha.
You must 