Problem reported by Michelle Maddison 8 years ago
Good morning
The sales and purchase invoice defaults have disappeared recently on accounts which have been previously used - is there a reason for this ?
Many Thanks Michelle
SolvedHi Michelle,
Which specific defaults do you mean?
When we raise new invoices/and bills the nominal codes, payment terms, description normally pop up with what has been previously posted. They are now blank.
The payment terms is the biggest problem on sales invoices as we have only just realised they have not defaulted to 14 days.
Thanks
You should select the Contact for their defaults to generate.
We are aware of the Due dates not consistently functioning as they should and there is a task on which our Developers are currently working. I will let you know of the outcome when we receive it.
Hi Michelle,
We have just heard back from our Developers that a fix has been deployed for the invoice due date issue you have been experiencing.
The due date will now be set to the number of days decided in your Customer/Supplier credit (days) settings:
Settings> Configure system> Invoice themes> Preferences.
Please check to make sure the number is correct.
You must 