Unable to create recurring expenses

Problem reported by Lynda-Marie Curtis 8 years ago

I am unable to create recurring expenses - it allows you to enter all the information but when you press save you get the 'Oops this is embarassing - it is with our developers' screen.

It has been like this for over a week...

Please advise when this will be fixed as I now have several waiting to be created.

4 Replies

Hi Lynda-Marie,

What is the date of the recurring template you are trying to create - would it be ok if I try a test on your account? Also are you creating a recurring payment and if so what is the recurring invoice created as (draft/approved)?

The recurring template is dated April 2017. The accounting period has been created for this.
No recurring payment is created.
Yes please try a test.

I just created a test recurring template on your account dated in April, however, it seemed to work. Would it be possible to send a screenshot of the exact set up of the recurring template you are trying to create to contact support?

Hi Issue seems to have resolved itself. Thanks for looking into it :)

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