Recurring invoices not recurring

Problem reported by Chris Clarke 8 years ago

I have several recurring invoices set up to be created on 1st of each month, they have worked ok before so I am confident they are set up correctly but this month nothing seems to have happened. Is this a system problem ?

2 Replies

Hi Richard,

Thanks for taking a look. I can confirm that the recurring invoices have now been posted. Twice unfortunately.

Which kinda highlights the need for a bulk edit/delete function !

However, all sorted now.

ta.

Hi Chris,

It is possible that there is a system issue of some sort. I will ask my colleagues on our Product Team to take a look, force the invoices to be generated and fix any issues.

All the best.

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