Clearbooks and Receipt bank

Problem reported by Natasha Newby 6 years ago

Hi

I have just done an import from receipt bank to clear books. There is 292 items in my receipt bank inbox. At my first attempt to import approx 199 items imported At my second attempt approx 140 items imported. I still have 292 items waiting to import in my inbox!

Some things have not been sent to clearbooks at all, other things are duplicated.

Why have the imported items not been archived? Why are some items not being imported?

The whole point of these packages is to avoid this mess, Im now having to do a line by line check and deletion of duplicated invoices.

I cant workout why some items are not being imported and how to do it manually.

Grr

Please advise

1 Reply

Hi Natasha - just replied to this on your ticket as I think it will be easier to deal with from there.

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