Problem reported by Cecille Batestil 7 years ago
Hi,
I have an error of back dating payments as in the screen shot.
After filling the details and click explain payment, it will clear the entry in the amount.
I have already done the translation from the bottom of the page as the case in entering the bills however, this does not work for the bank transaction Money Out.
Could please check on this?
Thank you and best regards, Cecille
SolvedHi Cecille,
That is strange - could I have your permission to try input this on your account? What was the amount supposed to be?
Thanks,
Tommy
Yes it is strange. Please do try and let me know.
Amount is EURO 199,65 Payment for Invoice 1476 - Office Rental
Thank you and best regards, Cecille
Hi Cecille,
This seemed to have worked fine from my end, could you please try again?
Thanks,
Tommy
Hi Tommy,
Unfortunately, its still the same for me.
I have tried paying it another way, thru opening the suppliers name, now it worked.
Thanks, Cecille
Hi Cecille,
Hm, I'm glad you found a workaround. However, what happens when you click Explain Money Out? Does the system reset the amount value and produce that error message? Just out of interest, which internet browser are you using?
Thanks,
Tommy
Hi Tommy,
Yes, it is like that, it resets the value. I am using google chrome. Would that matter?
Thanks, Cecille
Hi Cecille,
No, that shouldn't matter. I think I've found the problem, did you input 199,65 instead of 199.65? I was able to recreate the error using 199,65.
Thanks,
Tommy
You must 