Can't open a PDF - Avast & AVG think its a virus
Problem reported by Caroline Wright 7 years ago
We have a quote (just this one that we are aware of currently) that we can't open to print as our software thinks it contains a virus.
SolvedSolvedSolved
Hi Caroline,
I am unsure as to how this has slipped through our help desk, does this problem still occur?
Please let us know if this problem persists, thanks!
Tommy
Hello, today I can't open the pdf invoices, my software thinks there is a virus
Hi Luca,
This sounds like an issue with your antivirus software producing a false-positive. Please refer to Avast and AVG for information. This article may help:
