No longer possible to have a zero quantity invoice line

Hi Philip,

I believe we did speak regarding this issue. We are trying to continuously improve our software and fix defects which could lead to further problems. In this case, the 0 quantity and gross value were causing a calculation defect in which we decided it would be in the best interest of all our users that this would be resolved.

At current, the best solution I can advise would be to remove line items from an invoice if you had not supplied this to your customer.

I hope this helps!

Tommy

Ah, is see you are removing functionality to fix problems. As an ex-programmer this is called a cludge and its a sign of badly written software or lazy programmers.

This "improvement" has made added a huge overhead to invoice creation for us so we are moving to Xero who do allow zero quantity invoice entries.

Hi Philip,

I'm very sorry to hear this, I will pass your feedback onto our development team.

Tommy

Hi Philip,

I'm very sorry for the inconvenience, I can assure you that the decision made was in the best intentions of helping our users. We cannot identify a reason for allowing 0 quantity on an invoice, rather, we offer the option for users to remove these line items entirely from the invoice if they had not supplied this item to their customer.

Tommy