Problem reported by Desmond Curlewis 6 years ago
Hi
I undertook an import of historical statements to fully update our account. Not all the aged invoices were allocated to payments received, is there anyway for me to close invoices without impacting account balance while still reducing Debtors?
SolvedHi Des,
The only way to close these invoices without affecting your account balance would be by writing them off. This can be achieved by selecting the invoice and scrolling to the bottom of the invoice overview screen to the Payment History table.
Select the option link next to the remaining balance will give you the option to apply Credit, Write off or allocate an FX.
You must 