Dividend posting to journal issue/error
Problem reported by Gary Orr 7 years ago
Trying to post a dividend and after pressing the button on the Dividend Payment Overview page I am getting an error message. What's going wrong?
SolvedSolvedSolved
Hi Gary,
Are you able to reprocess the dividend and let me know how you get along?
Tommy
Hi David. Tried three times before posting about the error. Same outcome each time with the Whoops message. Have just tried again - same error message.
Sorry Tommy. For some reason had the name David on my mind.
Hi Gary,
No problem and it looks as though the shareholder dividend account is missing. I have notified our developers to reinstate this and will keep you updated.
Tommy
Have just tried this entry again today. Seems to now be OK and the bug issue resolved.
Hi Gary,
You're indeed correct, our developers had resolved the issue last night.
Tommy
You must 