Dividend posting to journal issue/error

Problem reported by Gary Orr 6 years ago

Trying to post a dividend and after pressing the button on the Dividend Payment Overview page I am getting an error message. What's going wrong?

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6 Replies

Hi Gary,

Are you able to reprocess the dividend and let me know how you get along?

Tommy

Hi David. Tried three times before posting about the error. Same outcome each time with the Whoops message. Have just tried again - same error message.

Sorry Tommy. For some reason had the name David on my mind.

Hi Gary,

No problem and it looks as though the shareholder dividend account is missing. I have notified our developers to reinstate this and will keep you updated.

Tommy

Have just tried this entry again today. Seems to now be OK and the bug issue resolved.

Hi Gary,

You're indeed correct, our developers had resolved the issue last night.

Tommy

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