Email DNS management

Hi John,

Thank you for your post.

We actually have a guide on how to configure your email DNS to include Clear Books (this relates in particular to your SPF record).

https://support.clearbooks.co.uk/support/solutions/articles/33000203083-ensuring-your-clear-books-emails-are-not-rejected-by-recipients

Further, I can help by pointing you to the Go Daddy help guide on SPF records here.

https://uk.godaddy.com/help/add-an-spf-record-19218

Let me know if I can help further.

All the best,

Mohamed.

Hello I am still having issues. I’m not sure if the settings will change with having office365 managing my emails. Godaddy have been a waste of time

Hi John,

I'm sorry to hear you are still having issues. The settings that you use for Office365 will be the same, just within the menus of Office365. Please see the link below for more guidance.

https://docs.microsoft.com/en-us/office365/securitycompliance/set-up-spf-in-office-365-to-help-prevent-spoofing

All the best,

Mohamed.