MTD for VAT pending

Problem reported by Helen Hancock 5 years ago

I have had this messaged since last Thursday when I went on the Government website to sign up for this. Is it something I have done wrong or is this normal.

Regards

Helen

3 Replies

Hi Helen,

I think I can help with this one. If you go to Tax > VAT > MTD Onboarding and then go to step 5 and deauthorise and then reauthorise. This should clear the issue.

All the best,

Mohamed.

Hi Mohamed

Thank you i have done this and still no joy, I have the same message as before.

Hi Helen,

I'm sorry to hear that. Can I ask you to open a ticket with our support team by emailing contact support. I can then investigate further into this for you.

All the best,

Mohamed.

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