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Trying to Restore Backup Just Takes Another Backup

Problem reported by Shinil Sukumaran 4 weeks ago

I have an offline backup in cbo format. I am trying to restore it. I upload it and wait till on the hour and all it seems to do is take another backup on the hour and not actually restore the data.

1 Reply

Hi Shinil,

I'm sorry to hear that you are having trouble. May I ask if you are restoring the backup file to the exact same account that the backup file came from?

All the best,

Mohamed.

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